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For developers and building owners

Commercial to Residential Permitted Development: How Class MA Works in London

Sviatoslav JerdetchiiCEO & Founder of Craftex. Updated , 8 min read

Vacant open-plan office floor with floor-to-ceiling windows, concrete columns and a polished floor

The short answer

Most offices, shops and other Class E buildings in England can become homes under Class MA permitted development, with prior approval from the council instead of full planning permission. The building needs two years of Class E use and must sit outside an Article 4 area.

  1. Two continuous years of Class E use before you apply; listed buildings are excluded.
  2. The council checks a fixed list: transport, contamination, flooding, noise, daylight, fire.
  3. It has 56 days to decide; the council fee is £260 per home from 1 April 2026.
  4. The work must finish within three years, and the consent covers the use only, not the build.

Commercial to residential permitted development lets a qualifying office, shop or other Class E building in England become homes without a full planning application. The route is Class MA of the General Permitted Development Order, and the consent is called prior approval.

The council does not judge whether your building should become flats. It checks a fixed list of matters, has 56 days to decide and charges £260 for each home.

That is the attraction. The catch is that the rules are narrow, and the consent covers the use only. Nothing in it tests the structure, the fire strategy, the services or the build cost.

We handle prior approval for office to residential as one team, from the eligibility check to the finished homes. Own a building you think qualifies? Get a free eligibility check before you spend on drawings.

Which commercial buildings qualify for permitted development to residential

Class MA covers a building, and the land within its curtilage, in Class E use. Class E took in shops, restaurants, cafés, offices, clinics, gyms, nurseries and light industry in September 2020. Our guide to Use Class E lists every part of the class.

Three tests decide whether your building qualifies.

  1. Two years of Class E use. The building must have been in Class E use for a continuous period of at least two years before the date of the application. Use before September 2020 counts where it fell in one of the old classes that were folded into Class E.
  2. Not listed, not in a protected landscape. Listed buildings and their curtilage, scheduled monuments, sites of special scientific interest, safety hazard areas and military explosives storage areas are excluded. So are National Parks, the Broads, areas of outstanding natural beauty and World Heritage Sites.
  3. No Article 4 direction. A council can remove the right over a defined area. Several central London boroughs have done so, and we cover them below.

Two tests have gone. Older guides still describe a 1,500 m² floorspace cap and a three-month vacancy test. Both were removed on 5 March 2024. A building of any size now qualifies, and it can still be occupied when you apply.

Conservation areas are not excluded. The council only gets an extra say where the ground floor changes use.

What the council checks at prior approval

Prior approval is a determination on listed matters, nothing more. For Class MA the council looks at nine things.

  • Transport impacts, particularly safe access to the site
  • Contamination risks on the site
  • Flooding risks on the site
  • Noise from neighbouring commercial premises reaching the new homes
  • Adequate natural light in every habitable room
  • The effect of homes in an area important for industry, waste, storage or distribution
  • The loss of a registered nursery or an NHS health centre
  • In a conservation area, the effect of a ground-floor change on the character of the area
  • Fire safety, where the building will hold two or more homes and is 18 metres or more tall, or has seven or more storeys

Each matter needs evidence, not an assertion. Daylight is where deep office floorplates struggle. A flat drawn in the middle of the floor has no window, and the council cannot approve it. The fix is a layout drawn for light first, with the unit count following.

Where Class MA does not apply

Three situations send a scheme to a full planning application instead.

Article 4 directions in central London

An Article 4 direction removes a permitted development right over a defined area. The City of London removed Class MA for offices across all land in the Square Mile from 1 August 2022. Lambeth removed it over the whole of its part of the London Plan Central Activities Zone from the same date.

Several other central boroughs hold directions over their town centres and parts of the zone.

Directions are confirmed, modified and redrawn. The only safe check is the live direction and map for the exact address, before exchange.

Pubs, takeaways and other sui generis uses

Public houses, wine bars and drinking establishments left the use classes on 1 September 2020. They are sui generis, so they are outside Class E and outside Class MA. Hot food takeaways are the same. A pub to flats needs change of use planning permission, and the case is won on evidence that the pub is no longer viable.

Our Allitsen Road feasibility study is the typical case. A vacant corner building in the St John's Wood Conservation Area had been a pub and then a private members' club. No permitted development right applied. We tested four design options inside the 458 m² building and found room for up to seven apartments.

Warehouses and other buildings outside Class E

Storage and distribution is Class B8, not Class E. A warehouse cannot use Class MA, however long it has stood empty. The same is true of hotels, care homes and industrial uses that are too heavy for Class E(g). Those buildings reach homes through a full application, or through a different planning strategy for the site.

The 56 days and the three years

The application is simpler than a planning application. It needs a written description of the development, a plan of the site, the developer's contact address and the fee. In practice it also carries the reports that answer each matter: daylight, noise, flood risk, transport, contamination and, for taller buildings, a fire statement.

Finished London apartment living room with full-height windows looking out to Tower Bridge and the Thames
The consent gives you the use. The daylight, the layout and the finish are decided by the design and the build.

The council has 56 days from the date it receives the application. Three outcomes let the work begin. The council writes that prior approval is not required, or it gives its approval, or the 56 days end with no decision notified. Any longer period has to be agreed in writing, so do not agree one by reflex.

The development must then follow the details the council approved, or the details in the application where the 56 days ran out. It must be completed within three years from the prior approval date. After that, the building must stay in residential use.

2 yearsof Class E use before the application
56 daysfor the council to decide
£260council fee for each home, from 1 April 2026
3 yearsto complete the conversion

Hired Craftex for our conversion project. We had to convert a 600m2 office into 8 apartments. Guys did an excellent job in terms of program efficiency and quality of the finishes which gave us a big upside to exit the project 2 months faster than other competitors’ timelines.

Misha Levit, Google reviewSee all reviews on Google

Council fees for Class MA in 2026

Planning fees in England rose by 3.8% on 1 April 2026, in line with inflation. A further rise is proposed from 8 December 2026. It depends on Parliament approving the draft regulations, so treat the right-hand column as proposed, not fixed.

Council application fees in England, 2026
ApplicationFrom 1 April 2026Proposed from 8 December 2026
Class MA prior approval, per home£260£323
Other prior approval under Part 3£249£310
Full application, change of use to homes, fewer than 10 homes, per home£610£700
Full application, change of use to homes, 10 to 49 homes, per home£659£799

A ten-flat Class MA scheme therefore pays the council £2,600 today, against £6,590 for the same scheme through a full application. The reports cost far more than the fee, and they are the same reports either way.

What the consent does not give you

Prior approval settles the planning use. It does not settle whether the building can be converted well, or at what cost. Four things sit outside it.

  1. Building Regulations. Turning a building into a dwelling, or creating a flat where there was none, is a material change of use under the Building Regulations. Fire, sound separation, energy, ventilation and access all have to meet the standards for new homes, and building control has to sign them off.
  2. Structure and services. An office floor has one riser, one toilet core and a plant room sized for desks. Flats need drainage to every kitchen and bathroom, separate metering, and often a bigger electrical supply. These decide the cost more than the finishes do.
  3. External works. Class MA permits the change of use of the building. New windows, balconies, extensions or extra storeys need their own planning application. Where daylight depends on new windows, that application has to run alongside the prior approval.
  4. The build cost. The consent is free of any test of viability. Our guide to commercial to residential conversion cost sets out what drives the figure. Our commercial to residential conversion team prices the layouts while they are drawn.

That last point matters most. A scheme drawn by a planning consultant alone can win prior approval and then fail on the fire strategy or the services.

At Portsoken House in Aldgate we converted 1,550 sq m in seven months around tenants who stayed in occupation. It was a warehouse-to-office conversion rather than Class MA, but the same discipline applies: the build is designed before the consent, not after.

When full planning beats Class MA

Class MA is the quicker route, not always the better one. A full application wins where the building sits in an Article 4 area or the use is sui generis. It also wins where the scheme needs external changes to work. It also wins where more homes come from extending the building than from the existing floorplate alone.

Full applications take longer and cost more in fees. They also open the door to policy objections that prior approval shuts. The honest answer for a given building comes from the use history, the designations and the floorplate, read together. We give that answer free, before any fee, as the first step of our planning consultancy and planning permission service.

Seven checks before you buy or apply

Every item on this list can be checked before you exchange. Bad answers are far cheaper to hear then than after. If you have a building in mind, get a free eligibility check and we will tell you which route it takes.

One team from eligibility to keys

A Class MA scheme passes through a planning consultant, a daylight specialist, an acoustician, a fire engineer, a structural engineer and a contractor. Every handover between them is where a week disappears, or where the approved scheme turns out to be unbuildable.

Craftex started in 2016 as a carpentry and joinery company and built its own construction department. Around 60% of our labour is in-house. The team that checks your building's eligibility is the team that draws the layouts for light, prepares the application and builds the homes. Every project we have delivered has finished ahead of programme and on budget.

We take on conversions from £100,000 to £10M and above, and design commissions from £15,000. Development schemes from £3M to £150M GDV can be partnered. For the step-by-step build, read our commercial to residential conversion guide.

Before you commit to a Class MA building

  • Two years of continuous Class E use, evidenced from rates, leases and records
  • Not listed, not in a National Park, the Broads, an AONB or a World Heritage Site
  • The live Article 4 map checked for the exact address, not the borough as a whole
  • A floorplate that can give every habitable room a window
  • Noise sources next door identified, with a plan to deal with them
  • Height checked against 18 metres or seven storeys, so a fire statement is ready if needed
  • A build programme that finishes inside the three-year limit, with the cost priced before the application

Frequently asked questions

What is prior approval?

Prior approval is the consent used for some permitted development, including Class MA. The right to change the use already exists in law. The council only decides whether the listed matters are acceptable: for Class MA that is transport, contamination, flooding, noise, natural light, the effect on industrial areas, the loss of a nursery or health centre, and fire safety in taller buildings. It has 56 days to decide.

Do you need prior approval for permitted development?

Not for all of it. Many permitted development rights need no application at all. Class MA is one of the rights that carries a prior approval condition, so you must apply and either receive approval or wait out the 56 days before the change of use begins. Starting without it means the development is not permitted.

What is the difference between prior approval and planning permission?

Planning permission is a judgement on the whole proposal against local and national policy, including whether offices should become homes at all. Prior approval is a check of a fixed list of matters for a change the law already permits. It is narrower, faster and more predictable, provided the building qualifies. Where it does not, the route is a full application for change of use.

Can a shop be converted to a flat under permitted development?

Usually yes. Shops sit in Class E, so a shop with two years of Class E use can change to homes under Class MA, subject to prior approval. In a conservation area the council also considers the effect of losing the ground-floor use on the character of the area. An Article 4 direction over a town centre can remove the right, so check the map first.

Can a pub be converted to flats under permitted development?

No. Pubs, wine bars and drinking establishments have been sui generis since 1 September 2020, so they are outside Class E and outside Class MA. The same applies to hot food takeaways. Converting a pub to homes needs a full planning application, and London boroughs usually expect evidence that the pub is no longer viable.

How long does prior approval take?

The council has 56 days from the day it receives a valid application. If it has not notified a decision by then, the development may go ahead as described in the application. Any longer period has to be agreed in writing. Allow time before submission for the daylight, noise, flood and transport reports, because a thin application is the usual cause of a refusal.

What happens in an Article 4 area?

An Article 4 direction removes the permitted development right over a defined area, so the change of use needs full planning permission there. The City of London removed office-to-residential rights across the whole Square Mile from 1 August 2022, and Lambeth did the same for its part of the Central Activities Zone. Other central boroughs cover their town centres. Boundaries move, so we check the live direction for every address.

Is a warehouse Class E?

No. Storage and distribution is Class B8, so a warehouse cannot use Class MA. Light industrial processes that can run in a residential area without harm are Class E(g)(iii), which is where some small industrial units qualify. For a true warehouse the route to homes is a full change of use application.

Can your building become homes without full planning?

Send us the address and what you know of its use history. We confirm whether Class MA or a full application applies, free, and tell you what the conversion will take to build.

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