Referral programme terms

Who can refer

Anyone can refer a client to Craftex: architects, interior designers, estate and letting agents, business developers, property developers and investors, business owners, or anyone else who knows someone with a project. There is no sign-up and no fee. Please introduce the client with their permission.

How the rate is set

We pay 5–10% of the revenue the introduced client brings Craftex. The rate is set for each introduction and depends on:

• the size of the project;
• its complexity;
• whether it is a competitive tender, and how many other companies are tendering;
• the type of introduction: a warm introduction to the decision-maker, or a lead.

We agree the rate in writing for each introduction before work starts.

Larger projects

On larger projects, typically above £1M contract value, the rate is usually lower, often a few percent. This keeps our price competitive, so we can still win the tender.

Lifetime commission

Lifetime means every project from the client you introduced, for as long as they work with us: their first project and every project after it. You do not need to introduce them again.

When and how you are paid

Commission is paid as the client pays Craftex, on each project, in line with the written referral agreement for that introduction.

When no commission is due

• the client is already known to us, or we are already in contact with them;
• the introduction was not agreed in writing;
• the client does not pay.

Changes to these terms

We may update these terms from time to time. Each introduction follows the written referral agreement signed for it.

Questions about a referral: info@craftex.co.uk, or refer a project.