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Luxury boutique hotel bedroom in a period London building, tall sash windows and bespoke joinery

Hotel Refurbishment & Fit Out Hotels across the UK refurbished floor by floor while you trade, back on sale before your season. Start with a free room-by-room cost plan.

Our track record

100% of projects delivered ahead
of programme and on budget

What our clients get

  • 28 weeksto remodel a 27-key Chelsea hotel beside a members' club that stayed open, a project we took part in
  • 10 weeksto refurbish a 300 sq m heritage London pub and hand it back ready to trade
  • 0snags at handover: every floor goes back on sale with its certificates
  • £10Minsurance cover, ISO and CHAS: what your lender and insurer ask for

A refurbishment planned around your bookings

Every room out of service is a night you cannot sell, and every noisy morning risks a review. So the first question is not the finish. It is how many rooms come out, for how long, and what each one costs.

We walk the hotel with you and your general manager, then return a phasing plan and a room-by-room cost plan, free. One team then designs, builds and returns each floor ready for guests.

We work across the UK, with projects in Chelsea, Glasgow, Birmingham and Leicester. See all locations.

Refurbished boutique hotel suite with soft daylight and period details

Trusted by leading businesses

  • Trainline
  • Auto Trader
  • YouTube
  • Medusa
  • Fuse
  • Drakes
  • PTOS
  • Close Connections
  • Marnie
  • Vortex Post
  • Minds Ahead
  • Missy
  • Fora
  • Gama Healthcare
  • Equinix
  • Hubble
  • B-Engineering

Everything a hotel refurbishment needs, under one contract

Bar, restaurant or kitchen as part of the works? They sit in the same programme. For a stand-alone venue, see our restaurant and bar fit out service.

Finished luxury hotel bedroom with an upholstered headboard, bespoke joinery and lit bedside lamps

Guest bedrooms and suites

Each room type detailed to its shape, then built to one standard: headboards, wardrobes, lighting scenes and quiet walls.

Marble hotel en-suite with a walk-in shower and a vanity with brass fittings

Bathrooms and en-suites

Stone, tiling, waterproofing and extract ventilation built in place, with each room sealed off from its occupied neighbours.

Premium hotel lobby with a reception desk and lounge seating in warm light

Reception, lobby and lounges

Arrival spaces rebuilt out of hours behind screens, with a temporary desk so guests never check in on a site.

Hotel cocktail bar with a back bar and stools in evening light

Hotel bars, restaurants and kitchens

Bars, dining rooms and a commercial kitchen with canopy, extract and gas, built and certified inside one programme.

Plant room with insulated pipework, ductwork and cable trays

Heating, cooling, power and fire safety

Hot water, air conditioning, electrics, data, fire alarm and fire stopping upgraded floor by floor, the hotel still running.

White stucco London townhouse hotel facade

Period and listed hotels

Victorian and Georgian buildings refurbished with their original features kept and the consent drawings prepared for you.

How it works

How a hotel refurbishment runs with us

01

Free walk-round

We walk every floor with you and your general manager, then set out the phases and price each room type. No charge.

02

Design and sample room

Each room type is designed, then one sample room is built in your hotel and signed off before the full order.

03

Consents and early orders

Planning, listed building consent and building control are applied for. Joinery, stone and sanitaryware are ordered early to hold the dates.

04

Phased works

One floor or wing at a time, noisy work in agreed hours, a separate route for our trades and every escape route kept open.

05

Floor-by-floor handover

Each floor comes back snag-free with its certificates and goes straight back on sale. Aftercare follows while the hotel settles in.

Black hardback cover of the Craftex Guide to Hospitality Design

The Craftex Guide to Hospitality Design

For hotel owners and operators planning a refurbishment: concept, layout and design for bedrooms, bars and public spaces, and what to settle before building starts.

Our promises

Six promises, written into your contract

Not marketing lines. These are the terms we build to in every hotel, from a townhouse to a whole building.

  1. One team, walk-round to keys

    Design, building work, M&E, joinery, the bar and the kitchen sit under one contract, with one director answering for all of it.

    Sloane Place: joinery, M&E, finishes and FF&E through one point of accountability (took part)

  2. The agreed figure stands

    What you sign is what you pay. Any change you ask for is priced and agreed in writing before work starts.

    100% of our projects on budget

  3. Your hotel keeps trading

    Phases are sized to your occupancy, guest areas stay screened and quiet, and working hours are agreed with your team.

    Drake's, Savile Row: refitted in 12 weeks without closing a day

  4. Rooms back before your season

    Around 60% of the labour is ours, joinery included, so no floor waits on another firm's diary.

    The Gloucester Arms: 300 m² pub refurbished in 10 weeks

  5. £10M cover on every job

    Public and employers' liability of £10M each, professional indemnity on request.

    ISO 9001, 14001 and 45001, CHAS and SafeContractor.

  6. Zero snags, a full certificate file

    Every room finished to the signed-off sample, with fire alarm, emergency lighting, electrical and gas certificates and the health and safety file.

    Sloane Place: snag-free, guest-ready handover across all spaces (took part)

Example quotation sheet for a phased hotel refurbishment, with a note saying send it to us, we will beat it

Already have a quote? Send it to us. We'll beat it.

Send the quote you have for your bedrooms, bathrooms or public areas. A director reads it line by line and comes back with our figure for the same scope, plus a phasing plan.

Compare your quotes

Choosing hotel fit out contractors: where it goes wrong, and what we do instead

Hold any proposal up against this. The risks are the same in every hotel; who carries them is not.

AreaThe usual riskWith Craftex
Who is responsibleAn interior designer, a joinery shop, an M&E firm and a builder, each blaming another when a bathroom leaksOne design-and-build contract covers every trade, so a fault in any room is ours to put right
The final billRooms priced from a typical plan, then extras for every wall, pipe and ceiling that turns out differentEach room type measured on the walk-round and priced from your building; changes signed off before anyone starts
Guests and revenueWhole floors shut longer than planned, dust in the corridors and complaints landing on the front deskPhases sized to your bookings, contractor access kept apart from guests, and a director on site every week
The reopening dateJoinery and stone ordered late, so the last floor slips into your busiest monthLong-lead items ordered once the sample room is approved, and our own trades on every floor
Compliance and sign-offFire alarm, escape routes and building control left to the hotel to chase between phasesWe run every approval and certificate needed to reopen each floor and satisfy your insurer, from building control to gas testing and emergency lights
HandoverRooms returned with a snag list, so they stay off sale another weekEach floor comes back finished and documented, ready for housekeeping the same day

Hotel refurbishment cost in the UK, 2026

Indicative 2026 costs per m² of floor, ex VAT, fees and loose furniture. London usually runs about 9% higher. Your own figure comes from the free walk-round.

ItemWhat it covers£ per m²
Hotel refurbishmentBedrooms, bathrooms, corridors and public areas refurbished, with services refreshed£1,650–2,100/m² (£153–195/sq ft)
Hotel kitchen with equipmentCanopy and extract, gas and interlock, drainage, cold rooms and catering equipment£2,700–3,200/m² of kitchen
New-build hotel or extensionNew rooms in an extension or a new building, shell and fit-out together£2,150–5,100/m² (£200–474/sq ft)
Walk-round, phasing plan and room-by-room cost planEvery floor walked with you, phases planned around your occupancyNo charge

Source: Laxton's Building Price Book 2026. Figures exclude VAT, professional fees, furniture, fittings and equipment, and the extra cost of listed fabric. Our construction work runs from £100,000 to £10M and above.

Send us your room count and the dates you need rooms back; we return a phasing plan and a fixed figure.

Free cost calculator

What will your hotel refurbishment cost?

Enter the floor area to be refurbished and pick a scope. You get a range straight away, from 2026 market rates.

Add
Your estimateEnter your spaceex VAT and fees Get your room-by-room cost plan

Indicative, ex VAT, fees and furniture, fittings and equipment. London runs about 9% higher, not applied here. Your fixed figure follows the walk-round.

Our team

  • in

Hotel refurbishment: your questions

How much does a hotel refurbishment cost in the UK?

On Laxton's 2026 prices, a hotel refurbishment runs about £1,650–2,100 per m² before VAT, fees and furniture. London is usually around 9% higher. Per room, the bathroom, the joinery and the services move the figure most. We price each room type after a free walk-round.

Can a hotel stay open during a refurbishment?

Usually, yes. Most bedroom and bathroom work runs one floor or wing at a time, screened off, with noisy jobs kept to agreed hours. Replacing heavy plant is often quicker with a short closure. Our hotel refurbishment guide sets out the options.

How often should a hotel be refurbished?

Soft furnishings typically last five to seven years in heavy use. Industry guidance puts a full bedroom refit every seven to twelve years, with lighter refreshes between. Brand standards, falling review scores or a slipping room rate often bring the date forward.

What fire safety and accessibility rules apply?

Hotels are sleeping accommodation, so the Building Regulations expect automatic fire detection, compartment floors and a full plans application. Your fire risk assessment should be reviewed for each phase of the works. Approved Document M recommends at least one wheelchair-accessible bedroom for every 20 bedrooms.

Do you also fit out the hotel bar, restaurant and kitchen?

Yes, under the same contract and programme as the bedrooms. That includes the bar and back bar, the restaurant, and a commercial kitchen with its extract, gas interlock, drainage and cold rooms. Food and drink areas are often phased first, so they keep trading.

How long does a hotel refurbishment take?

We fix the dates in the contract instead of quoting an average, because room count, scope and phasing change everything. For scale, Sloane Place, a 27-key Chelsea hotel we took part in, ran 28 weeks. Lead times for joinery, stone and sanitaryware usually set the start date.

What is the difference between a soft and a hard refurbishment?

A soft refurbishment replaces what guests touch: decoration, carpets, curtains, loose furniture and lighting. A hard refurbishment goes into the fabric: bathrooms, fixed joinery, ceilings, flooring and in-room services. A full refurbishment adds layout changes, new plant and public areas, and usually needs consents.

Do I need planning permission or listed building consent?

Not for internal works to an unlisted hotel. External changes, extensions, roof plant, extract ducts and changes of use need planning permission. A listed hotel needs listed building consent for works affecting its character, inside or out. We prepare the drawings both applications need.

Why build a sample room first?

A sample room is one finished bedroom, built in the real building before the rest are ordered. You test the layout, lighting, bathroom and housekeeping routine once, rather than repeating a mistake in 40 rooms. It also gives a real time per room for the programme.

What size of hotel refurbishment or renovation do you take on, and where?

Construction projects from £100,000 to £10M and above, from boutique townhouses to whole hotel buildings, across London and the UK. Our Projects Director has led aparthotel projects and fit-outs of occupied offices. A director stays with your hotel from walk-round to handover.

What our clients say

See all reviews on Google
  • Hired Craftex for our conversion project. We had to convert a 600m2 office into 8 apartments. Guys did an excellent job in terms of program efficiency and quality of the finishes which gave us a big upside to exit the project 2 months faster than other competitors’ timelines.

    Misha Levit

  • Great experience from start to finish. Communication was clear, the workmanship was excellent, and the whole project was managed professionally.

    Rhea Langford

  • I’d like to thank the team at Сraftex for the work they did on our office.
    It was really important for us to get the work done quickly, but without compromising on quality, as we regularly have clients and guests visiting and needed to move into the new office within a month.
    We spent around two weeks discussing and agreeing all the details before the work started. What I really appreciated was that everything we agreed beforehand was actually followed through during the job. The work was also completed on time.
    Thanks to the whole Сraftex team for a great job. I’d definitely use them again if we need any work done in the future.

    IURII PYLYPETS

  • We recently worked with Craftex and honestly couldn’t be happier with the results. From start to finish, the team was professional, reliable, and highly skilled. The quality of workmanship exceeded our expectations, and everything was completed on time and to a very high standard.
    Communication throughout the project was excellent, and they always went above and beyond to make sure we were satisfied. It’s rare to find a construction company that combines professionalism, attention to detail, and great customer service so well.
    Without a doubt, Craftex is one of the best construction companies we have ever worked with. Highly recommended to anyone looking for quality and trustworthy builders.

    Adam Miah

  • Craftex has completed a range of both small and large-scale projects on our commercial property with exceptional precision and quality. Dmitriy consistently delivers courteous, prompt service and has shown great flexibility in accommodating last-minute changes to plans and timelines. I highly recommend Craftex for their professionalism and outstanding workmanship.

    Pascal Hunt

  • Great company to work with as always. Super flexible at dealing with evolving requirements and fast deployment and execution.

    Akshay Khanna

  • Hired Craftex to do the full design and fit out of my gym in Chelsea. Super efficient and fast team. They gave the best price and a proper fast track program. We managed to open in less than 6 weeks with no headaches or surprises during construction. Quality was great, we had zero snags on completion. I’ve worked with a few companies before but these guys really impressed me from project management to how they treat the client. Top GGs.

    Александр Хоменко

  • I worked perfectly with Sviat and Joe, with their architect they came up with a very smart design for our office to fit more desks and optimise the space to its maximum capacity. They also did excellent value engineering on the MEP design proposed by others, allowing us to save around £50K. The quality and speed were outstanding we finished two weeks ahead of schedule. Highly recommend these guys.

    John Smith

  • Happy with the end result. Tight timeline but they pulled it off. The team worked late shifts and even weekends to help us open the doors on schedule. Site was always left tidy at the end of the day and no surprise charges either. Good communication throughout. Would definitely use Craftex again.

    Pawel Kamionka

  • Highly recommended!
    Craftex are the kind of fit-out contractors in London you can truly trust. From the very first meeting, they understood our vision and gave practical ideas to make the most of our space. They turned our old storage area into a clean, efficient, and well-organized warehouse. The team was professional, easy to work with, and clearly took pride in their work.

    Monika Kamionka

  • We brought in Craftex to refurb our London office and honestly, they made the whole thing way easier than we expected. They listened, suggested ideas we wouldn’t have thought of, and explained everything clearly. Not the cheapest quote we got, but the end result shows why, the place looks modern, clean, and our team actually enjoys being here now. Communication was spot-on too. No chasing and confusion, deadlines were hit. If you want people who genuinely care and don’t treat your project like “another job,” I’d recommend them.

    A Google User

  • Sviat and his team at Craftex were brilliant to work with on our office redesign. From the first meeting, they took the time to understand how we actually use the space rather than just pitching generic solutions. They came back with clever, practical ideas to maximise use of the space and get more employees and desks inside . Every step was handled professionally, and the process felt surprisingly smooth for a project of this size. They finished one week ahead of schedule, and the transformation is clear — our office feels brighter, more functional, and much more welcoming. I’d happily recommend Craftex to anyone who wants a reliable design team that also makes the journey enjoyable.

    Cucu Iulian

  • We recently worked with Sviat and the Craftex team on a complete warehouse refurbishment, and the results have been outstanding. From the very beginning, their team was professional, organized, and attentive to every detail. The project was completed on time and within budget, without disrupting our day-to-day operations.

    Simone Racaku

  • My experience with Craftex was excellent from beginning to end. They took the time to really listen to what I wanted and then offered practical suggestions that made the design even better. I always felt like they cared about creating a space that worked for me, not just one that looked nice on paper. The end result is an office that feels stylish, welcoming, and very functional for day-to-day work. The process itself was straightforward, well-managed, and never stressful. I’d definitely recommend Craftex if you’re looking for office design and build services in London — they made the whole journey a positive one.

    Ion Bounegru

  • I’m really pleased with my experience working with Craftex. As a commercial construction firm, they handled everything from start to finish without any unnecessary stress on my side. What impressed me was how they suggested practical ideas that improved the design while also keeping things realistic. The communication was always clear, so I never felt out of the loop. The project ran smoothly, deadlines were met, and the end result is exactly what I was hoping for — a space that feels both functional and modern. It’s not easy finding contractors who are this reliable, but Craftex definitely proved they can be trusted.

    Taron Papoyan

  • I had an amazing experience working with Sviat and the Craftex team on our office fit-out in London. They were always professional, responsive, and quick to offer the best advice whenever decisions needed to be made. I really appreciated how they balanced style with practicality — the office doesn’t just look fantastic, it works perfectly for our team. Everything was done with care and attention to detail, and the project never felt overwhelming because they managed it so well. Communication was clear from start to finish, and I always felt involved in the process. I would happily recommend Craftex to anyone looking for a trustworthy contractor.

    Artur Dvorak

  • Craftex carried out a warehouse fit-out for us, and I couldn’t be happier with the outcome. The space has been completely transformed into a highly organized and efficient environment that makes our daily operations much smoother.
    The team was professional but also very approachable — I always felt comfortable asking questions or giving feedback. They came up with smart, practical solutions that worked perfectly for our setup, and everything was explained clearly along the way.
    The best part was how they stuck to the agreed timeline, finishing on schedule without cutting corners. It’s rare to get both quality and reliability, but Craftex delivered both.

    Roma Shchukin

  • We’re extremely happy with Sviat and the Craftex team’s work. They suggested clever ideas, managed the project efficiently, and delivered a functional, modern space. The team was easy to communicate with and very professional throughout the process!

    Polina Lysenko

  • I can honestly say our office has been completely transformed thanks to Craftex. From the very first meeting, the team was approachable, professional, and full of creative ideas that really made sense for our business. They didn’t just focus on how the space would look but also how it would work for the team day-to-day. The new layout is efficient, modern, and welcoming, and you can tell they really thought about the details. The whole process was smooth and surprisingly stress-free. They kept me updated at every stage, which gave me confidence. I’m really happy with the results and wouldn’t hesitate to recommend them to anyone.

    Mykyta Khadzhynov

  • The results from Craftex’s commercial refurbishment in London are fantastic. The team was friendly, clear in communication, and made sure the project stayed on track. The workspace now feels efficient, welcoming, and modern. Definitely a team you can trust!

    Alaa Betar

  • We hired Craftex for a commercial ground floor fit-out with 2 flats above. There were some minor co-ordination hiccups with third-party suppliers but the team kept it moving. Finish quality was strong. Kitchens and doors look great. I have already asked them for a quote on the next project.

    Ben Edell

  • These guys actually deliver. They handled our first industrial to residential conversion near Tower Bridge, turned an old warehouse into 4 modern flats. They stuck to the plan, kept the site clean and the timing was on point. No hidden extras, no drama, just a professional construction company in London that gets the job done.

    Богдан Главацкий

  • We recently hired Craftex for a commercial office fit-out project in Central London, and overall, we’re really happy with the result. There was a delay on our side with a custom glass partition supplier, but the Craftex team managed the construction schedule very professionally and kept everything on track. Their guys worked clean, respected our workspace and IT setup, and kept the site tidy throughout. If you're looking for a reliable office refurbishment company in London, I’d definitely recommend Craftex. Would use them again without hesitation.

    Ardian Beleshi

  • This was a full high-end renovation of my Victorian rental apartment in Westminster, just off Sloane Square and Belgravia. The scope included full fit-out: electrics, plumbing, a new bespoke kitchen, and a luxury bathroom refurbishment. Craftex took care of everything and made the process easy. They weren’t the cheapest, but you can tell they really know what they’re doing when it comes to prime London property renovations.
    The team was professional, organised, and genuinely seemed to care about getting everything right. I was especially impressed with the quality of the finish – the attention to detail really shows in every corner.
    I’m very happy with the results and would definitely recommend Craftex to anyone looking for reliable, high-quality renovation work in Central London.

    Наталия Цимбалюк

  • I was stressed about timing since we had bookings lined up, but they smashed it. Even worked Saturday to finish the floor. My clients love the look — the beauty salon fit-out turned out exactly how I wanted. Couldn’t have pulled it off without their help. Genuinely appreciate the way they communicated throughout the refurbishment. If you need reliable help with beauty salon design or fit-out, especially in a place like Chelsea — these are the guys.

    Rami Jusupova

  • We used Craftex for a shop-to-flat conversion in Chelsea — turning an old retail space into two rental units. Access wasn’t the easiest, but the guys handled it well, no drama. Quote was clear, no hidden extras, and they actually stuck to it, which is rare. Finish came out solid, exactly what we needed for rentals. Joe (PM) kept things ticking and communication was always on point. All in all, smooth job — would use them again for sure.👍

    Apartify Estates

  • Fuse Energy hired Craftex on the fit-out and installation of our engineering and research centre, which included electrical, heating, lighting, plumbing, and ventilation upgrades. They delivered everything to a high standard and were proactive throughout — even working weekends to help speed up the programme, despite not being contracted to. They managed last-minute changes very well, communication was clear and consistent, and the team was professional from start to finish. We’d happily recommend Craftex to anyone needing a reliable construction partner.

    Hainro Eybers

  • Holistic therapy space fit-out
    Super impressed. I had a very specific vision for the studio. calm tones, soft lighting, hidden storage etc. the craftex team just got it. build was done quicker than I expected and the guys were polite, tidy and actually listened. we had 2 snags on day one but they fixed it before the week was out. worth it for the peace of mind.

    Dariia Shvyryda

  • Made a full refurbishment and redesign of our Central London office. Fantastic work, quality service and reliable people. Can recommend it to everybody

    Nikita Nigai

  • Amazing experience with these guys. I trusted them my apartment in London and Business. They are always accurate, very professional, responsive and neat. They would always advice me right things for my best interest. I had luxury experience with them and I would definitely recommend Craftex to everyone.

    Motush Motushev

  • Could not be HAPPIER with Sviat and the Craftex team, they certainly showed me that they’re the number one office design company in London that we’ve had the pleasure of working with. They gave us a unique design just like we wanted, and we loved the first initial draft of the concept. Also have to give them props for Construction, I gave them a tight timeline as we needed to move our team in ASAP, so they pulled double shifts and I didn’t see a drop in quality. Will be to talking to the team when we move up to our next bigger office. Highly recommended A+++

    Mikhail Burdoev

  • Very professional company. Craftex did brilliant minimalistic design and completely refurbished my apartment to the highest quality.

    Vlad

  • I and my husband are very satisfied with Craftex's service and customer support. We bought a house in Hampstead and wanted to redesign and renovate it. On our initial free consultation with Sviat, we found out that we actually can do loft conversion and rear extension and add value to the property straight away.
    We worked with the Craftex design team to bring our vision to life and deliver planning approvals. At that time guys started stripping out to save time on the construction programme as we wanted to move in ASAP.
    We worked with very experienced project director Konstantin who was responsible for all aspects of project delivery from design to construction with a very good eye on details and customer care.
    We saved a lot of money by having professional advice from the start. Project management and quality at Craftex are at the highest level. Many thanks to Craftex Team.

    Lia Lavryk

  • ISO 9001
  • ISO 14001
  • ISO 45001
  • CHAS
  • Constructionline Gold
  • SafeContractor
  • TrustMark
  • FMB
  • NICEIC
  • NAPIT
  • MCS
  • CSCS
  • Considerate Constructors
  • RICS, Royal Institution of Chartered Surveyors
  • RIBA, Royal Institute of British Architects
  • ARB, Architects Registration Board
  • Public & Employers' Liability £10M
  • Professional Indemnity £10M
  • ISO 9001, 14001 and 45001 certified

Get your free room-by-room cost plan

Send the room count, what needs doing and when you want the rooms back on sale. A director calls you back the same working day to book your walk-round.

Unit 5, 160 Buckingham Palace Road, London SW1W 9TR

info@craftex.co.uk

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